This privacy policy covers all uses of personal information by Woolley & Co, Solicitors. For our website Privacy and Cookies Policy visit https://www.family-lawfirm.co.uk/privacy-policy/.
The type of personal information we collect
We currently collect and process the following information:
- Name and contact details of individuals who enquire or request an appointment with a lawyer.
- Name, contact and relevant personal and financial details for all individuals we are working with (clients).
- Name, contact details and relevant personal and financial details for all parties involved in in our cases.
- Name, contact details and payment details for suppliers.
- Name, contact details and personal details for all employees and contractors.
Contact details may include postal address, email address and telephone number(s).
How we collect personal information and why we need it
Most of the personal information we process is provided to us directly by the individual concerned and used for the following reasons:
- To allow us to contact enquirers.
- To allow us to provide legal advice and services to clients.
- To allow us to administer employee services including salary and pension contributions.
- To allow us to contact and pay suppliers.
- To allow us to operate as a regulated law firm.
We also receive personal information indirectly, from the following sources, in the following scenarios:
- The Court, solicitors and other professionals or individuals during the course of our work.
- ID checking software to satisfy money laundering requirements.
- Individuals on the other side.
Use and handling of personal information
We may share information with the Court, solicitors and other professionals in the course of our work.
We may also be required to share information with regulatory authorities and government agencies.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this by contacting The Data Protection Office, Woolley & Co, Solicitors, Silverstone House, Kineton Road, Gaydon, Warwick, CV35 0EP or admin@family-lawfirm.co.uk.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We need it to establish, exercise or defend a legal claim.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store and dispose of personal information
All data is securely stored in our practice management software, secure online file storage or secure offsite storage facility (for paper files).
How long information is stored for
- Enquiry and client data is stored for no less than 16 years from the date of enquiry or final invoice as required by our insurers.
- Supplier data is stored for as long as we work with the supplier.
- Employee data is stored for 6 years beyond their date of employment.
Data disposal
Data is securely disposed of at the end of these periods by secure deletion of online data and shredding and secure disposal of hard copy data.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
If you make a request, we have one month to respond to you.
Please contact us at:
Address: Silverstone House, Kineton Road, Gaydon, Warwick, CV35 0EP
Phone Number: 01789 330310
E-mail: admin@family-lawfirm.co.uk
if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Address: Silverstone House, Kineton Road, Gaydon, Warwick, CV35 0EP
Phone Number: 01789 330310
E-mail: admin@family-lawfirm.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Our contact details
Name: Woolley & Co, Solicitors
Address: Silverstone House, Kineton Road, Gaydon, Warwick, CV35 0EP
Phone Number: 01789 330310
E-mail: admin@family-lawfirm.co.uk
Website: www.family-lawfirm.co.uk
